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alphaplay.ca
3D Printer Repair / Service
Repairs are for local drop off only, for additional information about repair drop offs or pick up
contact us here
First Name
Last Name
Email
Phone
Ext
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What type of printer needs repair?
Select Printer Type
FDM Printer (Fused Deposition Modeling)
Resin Printer
Make
Model
Make
Select Make
Craftbot
Creality
Prusa
Other
Other Make
Model
Make
Select Make
Creality
Other
Other Make
Model
Service Fee of $60/Hour (Billed in 15 minute increments) will apply.
Service Fee of $120/Hour (Billed in 30 minute increments) will apply.
Service Fee will be based on brand, ranging from $60/Hour to $120/Hour will apply.
Place of purchase
Select Store
alpha@play
Other
Other
Date
Select Date Range
Less than 3 Months
3 - 6 Months
6 - 12 Months
Over a Year
Firmware
Select Type
Stock
Custom Firmware
Version
To find your current firmware version, navigate to the info screen on your printers LCD or touch screen.
Please list all aftermarket modifications
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*
are required
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Details of issues
Describe your last successful print?
Please list all troubleshooting steps that you have taken
If you haven't, try
Troubleshooting Guides
Make sure to have the following when you bring your printer in:
Power Cord
SD Card
Filament
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*
are required
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View your printers progress
*We will be contacting you within 2 business days of your request.